Learning Outcomes

ISO 15189 and Quality Regulations for Medical Laboratories

Navigating the Changes

Terms and Definitions in ISO 15189

Structural and Governance Requirements

Requirements for Environmental Conditions

Lesson Summary

This module introduces you to ISO 15189, its implications for medical laboratories, and its comparison with its previous version. The module also explains terms and definitions used in the standard along with various critical requirements, such as structural, governance, risk management, resource, and environmental conditions.

ISO 15189 - Requirements for Reagents and Consumables

Laboratory Process Requirements

Examination Process Requirements in ISO 15189

This module explains ISO 15189:2022 requirements regarding reagents and consumables in the laboratory. It also describes the requirements for laboratory information for patients and instructions about sample collection and transport. The module also discusses the examination process requirements and ways to evaluate measurement uncertainty.

Requirements - Post-Examinations and Non-conformities

Management of System Requirements and Record Control

Improvement Requirements and Corrective Actions

In this module, we will explain post-examination and reporting requirements for laboratories of ISO 15189. It also presents requirements for the laboratories to enact a robust management system. Lastly, the requirements regarding improvement and the ways to take corrective actions against nonconformities are also explained in this module.

ISO 15189:2022 - Medical Laboratories' Quality Assurance & Competence - Course Assessment

Learn the requirements of ISO 15189 regarding quality regulations of operations of medical laboratories.

ISO 15189:2022 - Medical Laboratories' Quality Assurance & Competence

ISO 15189 is an international standard developed by the ISO. It helps medical laboratories to be quality oriented and competent in their operations. The most recent version of this standard was introduced in 2022, and this course explains all its major requirements. By taking this course, you can opt for a career as a quality regulator for medical laboratories. This course can also help you become proficient as a QMS professional.

Introduction to ISO 19011 and Auditing

Preparations for Auditing

Conducting an Audit

Reading ISO 19011:2011 is often difficult to understand, without having the basic knowledge of auditing as discussed in the standard. This module helps you to grasp these concepts, which act as a foundation for the Auditing Management System. From basic concepts to performance of an audit, this module provides you with a solid understanding.

What to Look For While Auditing

Audit Reporting

Audit Follow-up Activities & Case Studies

An Auditing Management System is based on essential elements, as interpreted from ISO 19011:2011. These elements include details about what to look for during an audit, how to report audit findings and follow-up activities after an audit has been conducted.

ISO Management System Audit Techniques and Best Practices Assessment

Gain a strong understanding of the processes, approaches, and people involved in audit management systems.

ISO Management System Audit Techniques and Best Practices

This free online ISO 19001 - Management System Auditing course teaches you about ISO 9001 audit techniques and best practices. It will give you an overview of evidence and findings, preparation, and pre-audit activities including system standards, protocols, and methodologies. It will also teach you about how information on the audit scope is presented with reference to a physical location, organizational units, and other important factors.

Quality Engineers and Supplier Surveys

Conducting Formal Surveys in Supplier's Premises

Supplier Evaluation and Rating

In this module, you will learn to evaluate your role as a quality engineering supplier management. In this regard, you will learn about performing a formal survey at the supplier's premises and performing a thorough evaluation. The module also teaches you about rating your supplier and the contents to be added to your survey report.

Quality Engineer - Supplier Quality Evaluation & Management - Course Assessment

Learn how quality engineers conduct vendor surveys to ensure effective supplier management in this free online course.

Quality Engineer - Supplier Quality Evaluation & Management

This course for quality engineers provides the insights and tools required to perform effective supplier management. We outline the strategies, techniques and best practices used to ensure that materials and components meet quality standards and organizational specifications. We cover each aspect of this job, from supplier evaluation and selection to risk management and performance metrics. Sign up to enhance your quality management skills.

Objective Evidence and Audit Finding Categories

Nonconformance and Severity

Objective Evidence of Conformity

The basis for objective evidence is explained in this module. You will learn what objective evidence is, what audit findings are, what nonconformance is, and how to deal with risks and opportunities.

All About "Shall"

Audit Checklist and Infrastructure

This module introduces you to the term 'shall,' which is frequently used in ISO standards. It will also be compared and contrasted with other terms by the instructor.

Confusing Terms and Quality Objectives

Interested Parties and Competence Records

Risks and Opportunities

This module walks you through some of the unfamiliar terms used in the ISO Standard and helps you better comprehend some of the wordy aspects of the Standard.

Monitoring and Measuring Resources

Control and Writing the Non-conformance

Corrective Actions and Conclusion

This module demonstrates how to use objective evidence to ensure that all ISO requirements are met. You will learn how to put remedial steps into action.

ISO 9001:2015 Non-conformances and Corrective Actions Explained - Course Assessment

Uncover the technicalities of the ISO 9001:2015 standard and how to audit this standard with this free online course.

ISO 9001:2015 Non-conformances and Corrective Actions Explained

Did you know many people typically leave ISO training courses lacking knowledge on what objective evidence to look for when conducting an audit? ISO can be a fairly uninteresting topic which makes it harder for people to grasp. This free online ISO 9001 2015 certification was developed to be more engaging and easier to understand and not only simplifies and clarifies the ISO standard but teaches you how to perform and pass an internal audit.

Costs of Quality and TQM Tools - Part 1

Costs of Quality and TQM Tools - Part 2

Costs of Quality and TQM Tools - Part 3

Costs of Quality and TQM Tools - Part 4

Costs of Quality and TQM Tools - Part 5

Costs of Quality and TQM Tools - Part 6

In this module you will learn about cost of quality means and how it is measured. It describes in detail how the ISO 9000 and QS 9000 standards function, and how quality measurement in service industries is carried out.

Module 2: Understanding Cost of Quality and TQM Tools Assessment

Learn about Quality Management standards and practices with this free TQM certification course on the Cost of Quality.

Understanding Cost of Quality and TQM Tools

This free online Total Quality Management(TQM) Certification Training course will show you how to implement a quality management system. Here you will learn that Cost of Quality is not about the cost of creating a quality product or service but rather the cost of not creating a quality product or service. It is essential that quality managers are familiar with Cost of Quality and important tools for improving Total Quality Management.

Quality Management and TQM

TQM and Risk Adjustment

Quality Control and Its Approach

In this module, you’ll be introduced to the fundamentals of quality management with real-world examples. You’ll be taught the principles and benefits of quality management and total quality management, including its history, benefits, drawbacks and more. We’ll teach you risk adjustments, data-based adjustments, quality control types and techniques.

Customers’ Expectations and Needs

Lean and Six Sigma

Supply Chain and Audit

This module introduces you to customers’ needs and expectations and how to determine them. You’ll then learn about Six Sigma, Lean and the application of Six Sigma. We’ll cover supply chain management, its components and management, including the importance of audits, the role of auditors and the audit cycle.

Achieving Excellence in Quality Assurance - Course Assessment

Learn how to use QA and QC to ensure high levels of customer satisfaction in this free online quality management course.

Achieving Excellence in Quality Assurance

Are you looking to enhance your methods and processes to achieve exceptional outcomes for your business? Do you aim to provide your customers with top-quality products and services? This quality management course provides cutting-edge techniques and strategies you can employ to boost business productivity and efficiency. We explain how to receive positive customer feedback for your products and services through quality assurance and excellence.

Quality Assurance and Quality Control - Introduction

Why is Quality Assurance Important?

Quality Assurance in Software Engineering

Quality Assurance in Industrial Practices

This module introduces you to the fundamentals of Quality Assurance and Quality Control. It mentions the essential principles of QA and its industrial aspects and importance. The module also discusses the importance of QA and QC in software engineering and development and some of the most important QA certifications.

Quality Assurance (QA) - Techniques and Methodologies - Assessment

Learn how to ensure quality assurance (QA) and quality control (QC) in this free online quality management course.

Quality Assurance (QA) - Techniques and Methodologies

Quality assurance (QA) and quality control (QC) are integral concepts for any industry. This quality management course demonstrates the importance of these practices and explains how organizations implement them to ensure that only high-quality products reach consumers. We focus on the role of QA and QC practices within the software engineering and development industry. Sign up to launch your career as a trained quality management professional.

Quality Assurance and Quality Control: Definitions and Importance

Business and Historical Aspects of Quality Assurance

Guidelines for Quality Control

P.D.C.A. Cycle and Quality Assurance Tools

Methods of Root Cause Analysis

This module covers critical quality and control concepts,  including the history, best practices, and trends in the field. You'll also learn about strategies and tools such as quality management systems, RCA, FMEA, SPC, and PDCA. These are vital for pinpointing and solving issues, enhancing operations, and assuring continuous improvement in Q.A.

The Role of Quality Control in the Software Business

Manufacturing and Service Industry Quality Control

L.E.A.N. Standards and Quality Assurance

Certifications in Quality Assurance

Quality Assurance as a Profession

This module covers software development, manufacturing, and service delivery quality control. You'll learn about techniques like statistical process control, Six Sigma, and lean manufacturing and how to use them effectively. You'll also learn about the certifications and competencies needed to become a successful Q.A. professional.

Fundamentals of Quality Assurance - Course Assessment

Learn how to maintain product excellence and client satisfaction in this free online quality management course.

Fundamentals of Quality Assurance

This quality management course is an ideal starting point if you want to work as a quality auditor or quality control engineer. We outline strategies you can use to ensure the high quality of your products and services in order to maintain high levels of customer satisfaction. We explain how to analyse key performance indicators (KPIs), manage risks and solve difficulties. These skills enable you to confront any challenge with confidence.

Duolingo’s 2026 Strategy: The Road to 100 Million DAUs

Harvard and MIT’s $800 Million Mistake: The Triple Failure of 2U, edX, and Axim Collaborative

EdX’s 2021: Year in Review

[2025] Massive List of Thousands of Free Certificates and Badges

Medical Education Platforms with 800 Free Certificates & CME Credit

15 Best Lisp Courses for 2025

SEO Content Strategy Demystified: Coursera, MasterClass, and edX

BloomTech’s Downfall: A Long Time Coming

10 Best Organic Chemistry Courses for 2025

2025’s Online Education Shakeup Claims Another: Skillshare’s CEO Departs

11 Best TypeScript Courses for 2025

The Series Finale of Online Education: Coursera Acquires Udemy

9 Best TensorFlow Courses for 2025

CreativeLive is Live Again: CourseHorse Acquires Platform 15 Days Before Shutdown

Learn English as a Second Language (ESL) with Hundreds of Courses & Sites

The Rise of AI Search: ChatGPT Surpasses DuckDuckGo, Threatens Bing